Network Solutions regretably makes it a bit more challenging for you to transfer away from their services if you have taken advantage of this program. You may have noticed that your email address is not affiliated with your site. The reason for this is that most registrars use the owner's email address to send an email asking that the owner confirm or disconfirm the desire to transfer a domain to a different registrar. Lack of response to the email results in the domain not being able to be transferred to the other, presumably less expensive registrar. If you, as the domain owner, cannot be contacted for this confirmation email, then the transfer CANNOT go forward, and you therefore must continue to pay Network Solutions' renewal fees.

If you are enrolled in this program, the listed administrative contact email address is likely to be "no.valid.email@worldnic.com." As you might expect from the appearance of this email address, it is indeed invalid. Therefore you CANNOT receive an email to which you can respond confirming your deisre to transfer your domain. And therefore NetSol expects you to continue paying them....

The process for modifying these domains is completely different than other modifications at NSI: The registrant (owner) should have a password that allows him or her to login on the Web site and update the e-mail address (after which you have to wait a day or two for the WHOIS to update). The normal NSI e-mail form submission process does not apply. If you are the owner and have misplaced the password, you have to have call NSI to find out what it is.

Do NOT submit a DNS change request using the NSI Web site. Doing so IMMEDIATELY cancels the "dot com biz card" Web hosting service for the account, making the site disappear from the net until the root servers are updated (12-48 hours). Instead, the safe way is to have the registrant update the contact e-mail address, submit a registrar transfer, then update the DNS entries once the domain has been transferred to our system.